managed services


Our approach to service is simple. we have three core offerings that will fit most scenarios, if they don't fit yours...no problem we will customize. here is what we got:

myIT advanced - we do everything (IT that is) for you, its that easy. we are your IT department, your help desk your Network Operations Centre. you will get monthly invoices for support based on the number of devices and users you ,ave and we will monitor your infrastructure and respond to critical events to keep your business running smoothly. we will establish response and resolution SLA's based on incident or request criticality and make sure we meet them.*

myIT select -  we want to be your everything but will settle for some. you choose what you want us to manage: storage, virtualization, desktops, servers, network switches, firewalls, etc. oh yes, we can monitor those as well 24/7 (critical applications and infrastructure). 

myIT basic - don't like commitments? just call us when you have a problem and we will help you. you can choose from simple time and materials engagements or pre-paid monthly time to guarantee a two-hour response for general help or 30 minute response for emergencies. don't worry, if you don't use your time, we will bank it for you.

Popular posts from this blog

about us

NetSys Consulting is a Calgary based IT solutions and services company. We specialize in providing service that are right for you and easy to understand. We are passionate about providing exceptional customer service and will make sure our engagement with you is not only cost effective but actually enjoyable. We pride ourselves in establishing long term relationships with our customers, being transparent and working hard to become your trusted advisor.
Read more

solutions

solutions are only solutions if they solve a problem We can recommend anything we want to your company but it will only provide value if it solves a problem.  You may have already identified one or may need help with creating a business case and working through the options.  We can help you define the requirements and pick the right solution.  We have a few ideas of what businesses want based on our experience and the value for the money you would get from purchasing technology from certain manufacturers, in the end it is your decision that needs to make sense to you. If our level of experience and expertise does not match your requirements we will tell you so you can make the right decision for your business.
Read more